CORONAVIRUS NEWS: Please click here to read our latest COVID-19 advice for our staff, patients and their relatives.

About our unit

As the largest critical care unit in Wales, we provide high quality care for the sickest patients in hospital. With a world leading research department, outstanding education opportunities and strong public engagement links, caring for patients remains our passion.

Due to Coronavirus we needed to stop all visiting in the Critical Care Unit and throughout the rest of the hospital. This is to protect you, your relative and our staff members from contracting the virus. We fully understand the need for regular updates and information about your loved-one and we will do all we can to help.

You are welcome to call the bedside nurse for daily updates on the number provided here. Our specialist intensive care team members aim to give a more detailed update by phone every 48 - 72 hours or if major changes occur.  This will be a medical overview of your loved-one and a plan for their treatment and care whilst they are with us.

We understand that this can be an extremely challenging time even without the added pressure of isolation and being away from your loved-one. To help we offer phone consultations with our Clinical Psychology team to further support you and your family if requested.

Lastly we would like to thank you for understanding and patience at this extremely challenging time. Ensure you stay safe, stay home and keep in regular contact with your friends and family - we are all in this together.

Opening Hours

Mon – Sun – Booked visiting to low-risk areas only.
Call : 02921 840998 between 08:30-15:45 Mon-Fri to book


University Hospital of Wales (UHW)


University Hospital of Wales (UHW)

  • 36 adult critical care beds
  • Specialist trauma, neurosurgery and transplant care
  • In-house 24/7 critical care consultant presence
  • A broad, dedicated team of staff including specialist nurses, psychologists, speech and language therapists, physiotherapists, dieticians and a tracheotomy team
  • Over 250 critical care nurses and 27 consultants